Job Description – Guest Relationship Executive (GRE)
Company: TATRA
Position: Guest Relationship Executive (GRE)
Department: Sales & Customer Experience
Location: Bengaluru, Karnataka
Experience: 1–3 years in Front Office, Customer Service, Hospitality, or Real Estate (Real Estate
experience preferred)
Employment Type: Full-Time
About TATRA
TATRA is a leading real estate development and advisory company specializing in project
marketing, sales management, capital solutions, and strategic project execution. We are committed
to delivering exceptional customer experiences at every touchpoint and creating lasting
relationships with our customers.
Job Summary
The Guest Relationship Executive (GRE) will be the first point of contact for customers visiting
TATRA's project sites and sales offices in Bengaluru. The role is responsible for delivering a warm,
professional, and memorable customer experience by welcoming visitors, coordinating site visits,
supporting the sales team, and ensuring smooth front-office operations.
Key Responsibilities
Customer Reception & Experience
- Welcome all walk-in customers, channel partners, and corporate visitors in a courteous and
- professional manner.
- Register visitors in the CRM or visitor management system and maintain accurate records.
- Understand customer requirements and direct them to the appropriate Sales Executive.
- Ensure customers are comfortable throughout their visit and provide refreshments as per
company standards.Site Visit CoordinationCRM & Administrative SupportFront Office Managementpresentable condition.Coordinationcampaigns.Bachelor's degree in any discipline.1–3 years of experience in customer service, front office, hospitality, aviation, retail, or real estate.Experience in a real estate sales office or premium customer-facing environment will be anadvantage.Required SkillsExcellent communication skills in English and Kannada (Hindi is an added advantage).Pleasant personality with a qualified appearance and
📌 Guest Relationship Executive (Bengaluru)
🏢 Tatra
📍 Bengaluru
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