Epicor ERP Support Executive (Noida)

Epicor ERP Support Executive (Noida)

02 Sep
|
KashSam Data Solutions
|
Noida

02 Sep

KashSam Data Solutions

Noida

Company Description
KashSam Data Solutions Pvt Ltd helps businesses build a data-driven decision-making culture and achieve digital transformation. KashSam focuses on introducing data technologies, ensuring their effective adoption, and helping organizations turn data into measurable business value. We are looking for candidates for one of our Client who is a prominent engineering, procurement, and construction (EPC) power generation company headquartered in Sector 63, Noida, Uttar Pradesh. It specializes in gas- and liquid fuel-based power generation systems, turnkey power solutions, and emerging green energy sectors like compressed biogas (CBG), hydrogen fuel, and carbon capture.

Role Description
This is a full-time, on-site role for an Epicor ERP Support Executive / Specialist based in Noida. The role involves providing day-to-day support for Epicor ERP users, including troubleshooting issues, resolving system errors, and responding to service requests in a timely manner. The specialist will configure and maintain Epicor modules, assist with upgrades and patches,



and support data migration and integration activities. Daily responsibilities include analyzing business processes, documenting requirements, creating user guides, and training end users to ensure effective ERP usage. The role also requires collaborating with finance and operations teams, coordinating with technical teams or vendors, and maintaining transparent communication with stakeholders to improve system performance and user satisfaction. This role reports into IT Head

Key Responsibilities
- L1/L2 User Support
- Master Data Management
- Configuration & System Changes
- Escalation & Partner Coordination
- Reporting & Documentation
- Continuous Improvement

Qualifications
- Strong analytical skills to diagnose ERP issues, interpret data, and support process improvements.
- Planning and organizational skills to manage multiple support tickets, enhancements, and project tasks.
- Effective communication ski

📌 Epicor ERP Support Executive (Noida)
🏢 KashSam Data Solutions
📍 Noida

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