Salary:
10,000 - 18,000 per month (based on experience)
Industry:
Wellness and Fitness Services.
Company Description:
Go Nature is an online/offline holistic community focused on teaching people to connect more with nature and promote sustainable practices. Founded by Mr. Vishal Saini, a Qualified Naturopath specializing in Food Nutrition, the organization aims to heal and educate individuals on wellness through Naturopathy and Nutrition.
Responsibilities
This is a full-time in office role for a "Customer Service Executive" at Go Nature in Agra.
✅
Onboard new clients
and ensure a smooth start-to-finish customer experience.
✅
Handle inbound and outbound calls
with professionalism and a solution-oriented approach.
✅
Listen actively and resolve customer grievances
with empathy and effectiveness.
✅ Maintain
accurate records in CRM tools
for all customer interactions and updates.
✅ Ensure timely follow-ups and maintain a high level of customer satisfaction.
✅ Communicate clearly in
fluent English
(both verbal and written).
✅ Collaborate with internal departments to resolve customer concerns efficiently.
✅ Meet performance KPIs, including call quality, response time, and issue resolution.
Qualifications:
- Applicants must hold a bachelor’s degree in any discipline.
- Knowledge of wellness, naturopathy, or nutrition is a plus.
- Proficiency in
English
Communication
—both spoken and written—is essential.
- Experience using
CRM tools and call management systems.
- Ability to multitask and work in a fast-paced environment.
- Adhere to approved scripts and tone guidelines while maintaining a natural and engaging conversation style.
?
Why Join Us?
At Go Nature, we blend purpose with profession—supporting wellness through financial integrity. You’ll work in a collaborative, mission-driv
📌 Customer Service Executive (Agra)
🏢 Go nature
📍 Agra
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