Perks
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Role Description
As an Account Associate at Luke McCarty Insurance Agency, you play a crucial role in driving the growth and success of our agency by delivering exceptional customer service and building lasting relationships. You serve as a trusted advisor and liaison between our customers and agency teams, ensuring that clients receive personalized insurance solutions tailored to their unique needs.
We seek an attentive, personable, and goal-oriented professional who thrives in a fast-paced, collaborative setting and is passionate about helping others.
Key Responsibilities
- Serve as the primary point of contact for customers, providing detailed information about State Farm insurance products including auto, home, life, and commercial policies.
- Assist customers with completing policy applications, endorsements, and renewals accurately and efficiently.
- Proactively identify customer needs and recommend additional coverage options to enhance protection and meet financial goals.
- Respond promptly and professionally to customer inquiries via phone, email, or in-person visits, ensuring high satisfaction and retention.
- Maintain and update customer records and agency databases with accuracy and attention to detail.
- Collaborate closely with agency teams including underwriting, claims, and marketing to coordinate seamless service delivery.
- Participate in community events and marketing initiatives to promote agency visibility and generate new business leads.
- Stay informed about industry trends, State Farm products, and regulatory changes to provide knowledgeable guidance to customers.
- Meet or exceed individual and team sales targets and performance metrics.
Qualifications & Skills
- Excellent verbal and written communication skills with a strong customer service orientation.
- Ability to build rapport quickly and maintain long-term customer
📌 ACCOUNT ASSOCIATE (East Singhbhum)
🏢 Luke McCarty-State Farm Insurance Agent
📍 East Singhbhum
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