Revenue Operations Associate (Mumbai)

Revenue Operations Associate (Mumbai)

02 Sep
|
Faclon Labs
|
Mumbai

02 Sep

Faclon Labs

Mumbai

Type:
Full time

Experience:
0- 2 Years

Location:
Mumbai

What You Will Own
Accounts Receivable
- Own the end-to-end invoice lifecycle- raise invoices on time, track payment due dates, and follow up systematically with customers and internal teams
- Maintain an AR aging tracker and escalate overdue accounts at the right thresholds (30 / 60 / 90 days)
- Coordinate with Sales and Customer Success to resolve disputes, credit note requests, or PO mismatches that hold up payment
- Reconcile incoming payments against invoices in the accounting system (Tally / Zoho Books / equivalent)
- Identify patterns in delayed payments and flag systemic issues to the Finance Lead

Renewals & ARR Management
- Own the renewals calendar- track every contract expiry date and initiate the renewal process at least 60- 90 days in advance
- Coordinate renewal proposals, pricing updates, and paperwork with Sales, Legal, and the customer stakeholder
- Track renewal status (closed / at-risk / churned) and maintain a live renewals pipeline dashboard
- Flag at-risk accounts based on payment behavior,



support ticket patterns, or low engagement signals, and escalate to Customer Success
- Ensure renewed contracts are accurately reflected in ARR reporting with correct start/end dates and ACV

Financial Reporting
- Prepare monthly AR summary reports- outstanding balances, collection rates, and aging buckets- for leadership review
- Maintain an ARR dashboard showing current, renewed, churned, and net ARR movement month-on-month
- Support month-end close by ensuring all receivables are correctly posted and reconciled

How It Will Be Measured
Metric
Target Benchmark
DSO (Days Sales Outstanding)< 45 daysRenewal Rate> 90% gross ARR retainedCollection Efficiency> 95% invoices collected on timeChurn Flag AccuracyEarly flag 60 days before renewal

What We Are Looking For
- Bachelor's degree in Commerce, Finance, Accounting, or a related field (B.Com / BBA Finance / MBA Finance)
- 0–2 years of experience in AR, co

📌 Revenue Operations Associate (Mumbai)
🏢 Faclon Labs
📍 Mumbai

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