- Manage a team of telesales agents to achieve daily targets in outbound sales, cross sales, and upselling personal loans.
- Handle incoming inbound calls from customers to resolve their queries and concerns related to insurance products.
- Develop strategies for improving team performance, product knowledge, and customer satisfaction through training sessions and coaching.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
Job Requirements :
- 3-10 years of experience in BPO sales or telesales industry with expertise in cross sales, inside sales, inbound calls, insurance sales, outbound sales, telecalling.
- Strong understanding of personal loans and ability to sell them effectively over the phone.
- Excellent communication skills with the ability to handle high-pressure situations while maintaining a skilled demeanor.
📌 Team Manager (New Delhi)
🏢 Stylein Consultancy
📍 New Delhi
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