Key Responsibilities

- Provide first-level technical support for hardware, software, network, and system-related issues.
- Install, configure, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.
- Troubleshoot Windows OS, MS Office, email, and common application issues.
- Support LAN, Wi-Fi, internet connectivity, and basic network troubleshooting.
- Maintain IT assets, inventory, and documentation.
- Install and update software, antivirus, and security patches.
- Coordinate with vendors for hardware, software, internet, and other IT-related issues.
- Maintain records of IT incidents and resolve support tickets within the required time.

Required Skills

- 1+ year of experience in IT support / desktop support.
- Good knowledge of Windows operating systems and MS Office.
- Basic knowledge of LAN, TCP/IP, Wi-Fi, routers, and networking.
- Hardware troubleshooting and PC assembly knowledge.
- Valuable communication and problem-solving skills.
- Ability to work independently and provide timely user support.
- Knowledge of CCTV, biometric systems, or other office IT infrastructure is an advantage.

📌 It Support Executive (Noida)
🏢 Blogic Software Technology
📍 Noida