- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and concerns within defined timelines.
- Provide accurate information regarding products, services, and processes.
- Maintain customer records and update system notes accurately.
- Adhere to quality, productivity, and compliance guidelines.
- Ensure a positive customer experience during every interaction.
Preferred candidate profile
- Graduate in any discipline.
- Minimum 6 months of experience in a Voice Process/BPO/Customer Service role.
- Excellent verbal communication skills in English.
- Good listening and problem-solving abilities.
- Comfortable working in a 24x7 rotational shift workplace.
- Basic computer knowledge and typing skills.
Interested candidates can share their updated resume on (phone hidden) (WhatsApp)
📌 Walk-in || International Voice Process Executive (Gurugram)
🏢 Atain
📍 Gurugram
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