- Handle customer inquiries, resolve issues, and provide solutions via phone calls.
- Process transactions, update records, and maintain accurate documentation.
- Meet sales targets by upselling products or services to customers.
- Provide excellent customer service through effective communication.
Job Requirements :
- 0-6 years of experience in an International BPO workplace.
- Excellent communication skills with the ability to handle multiple conversations simultaneously.
- Proficiency in handling international clients with diverse cultural backgrounds.