We are looking for enthusiastic and customer-focused individuals to join our Email process The selected candidate will be responsible for handling customer queries through mail, understanding their concerns, and providing accurate and timely solutions.

Key Responsibilities:

- Handle Email professionally.
- Resolve customer queries, complaints, and service-related issues.
- Provide accurate information about products, services, and processes.
- Maintain proper records of customer interactions and follow-ups.
- Ensure a positive customer experience and achieve customer satisfaction.
- Escalate complex issues to the appropriate team when required.
- Meet assigned quality, productivity, and performance targets.

Requirements:

- Minimum 12th pass / Graduate.
- experienced candidates can apply
- Valuable communication and interpersonal skills.
- Basic computer knowledge.
- Ability to work in a team and handle customers professionally.
- Willingness to work in rotational shifts, if required.
- Email

📌 Voice & Non-Voice Call Center Agent (Bengaluru)
🏢 Teleperformance
📍 Bengaluru