Job Opening: Customer Support Associate (Voice Process Bengali & English)

We are currently hiring for our Voice Process (Bengali+ English) with 100% Work from Home.

For further details contact (phone hidden) (WP)

Designation

Customer Support Associate

Job Role

- Resolve customer queries via voice calls

Job Details

- Contractual role for 3 months
- Fixed salary

Eligibility Criteria

- Minimum education: Higher Secondary (12th Pass)
- Minimum 1year of BPO experience (with documents)
- Freshers are also welcome

Work Details

- Work timing: 24×7 rotational shifts
- 5 working days with 2 rotational weekly offs
- Maximum age limit: 38 years

Skills Required

- Excellent verbal communication skills in English and Bengali
- No major MTI (Mother Tongue Influence) for voice process

Interview Process

- HR Round (Video Call; E-Aadhaar mandatory for WFH)
- Typing Test (Minimum 25 WPM / 90% accuracy)




- Final round (Google Meet; selfie with Aadhaar is mandatory)

Compensation

- 2 Lacs to 2.3 lacs

System Requirements

- OS: Windows 10 or 11
- RAM: 8 GB or above
- Processor: i5 5th gen or Ryzen 5 5th gen (minimum)
- Internet: Minimum 20 Mbps connection (Upload/ Download)
- Power backup
- Noise-cancelling USB headset

Documents Required

- Aadhaar Card (with complete Date of Birth) Mandatory
- E-Aadhaar Mandatory
- PAN Card Mandatory
- Educational documents (10th & 12th mark sheets)
- For experienced candidates:
- Experience Letter
- Offer Letter
- Last 3 months payslips
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Interested candidates can share their resume to this email [[email protected]]. And for further details reach out to this ((phone hidden)) WP number.

📌 Customer Care Executive (India)
🏢 Tech Mahindra
📍 India