Location: PAN India (Training Location followed by Branch Deployment)
Employment Type: Full-Time
About the Company
Orchids The International School, operated by K12 Techno Services Pvt. Ltd., is one of India’s leading K-12 education organizations. We are looking for enthusiastic graduates to join our Parent Relationship Management team and build expertise in customer engagement, admissions, stakeholder management, and business development.
Job Responsibilities
* Build and maintain strong relationships with prospective and existing parents.
* Guide parents throughout the student admission process.
* Handle admission-related inquiries and provide excellent customer support.
* Manage leads from digital campaigns, referrals, events, and walk-ins.
* Conduct inbound and outbound calls with prospective parents.
* Schedule campus visits and counselling sessions.
* Follow up with leads to improve admission conversions.
* Support branch admission and business development targets.
* Participate in marketing and promotional events.
* Resolve parent concerns by coordinating with academic and administrative teams.
* Maintain accurate lead and admission records in CRM.
* Track conversion metrics and prepare regular reports.
* Collaborate with Marketing, Operations, Academic, and Leadership teams to enhance the admission experience.
Leadership Development Program (90 Days)
Selected candidates will undergo structured training covering:
* School Operations & Administration
* Admissions & Business Development
* Parent Relationship Management
* Financial Management & Collections
* HR Operations & Team Management
* Transport & Facility Management
* Leadership & Stakeholder Management
* Business Analytics & Performance Management
Eligibility
* Female candidates only.
* B.Tech, MBA, or any Undergraduate Degree.
* 2025 & 2026 pass-out batches.
* All branches eligible.
* Freshers are encouraged to apply.
* Excellent communication skills required.
Skills Required
* Excellent verbal and written communication.
* Strong interpersonal and relationship-building skills.
* Problem-solving and negotiation abilities.
* Customer-centric approach.
* Confidence in interacting with parents and stakeholders.
* Basic knowledge of MS Excel, MS Office, and CRM software.
* Comfortable working in a target-driven setting.
Why Join Us?
* Structured onboarding and training program.
* Fast-track career growth opportunities.
* Attractive performance-based incentives.
* Exposure to end-to-end K-12 education business operations.
Quick Details
* Role: Parent Relationship Manager (PRM)
* Industry: Education / EdTech
* Department: Admissions / Customer Relations
* Location: PAN India
* Qualification: B.Tech / MBA / Any Undergraduate Degree
* Pass-out Batch: 2025 & 2026
* Experience: Freshers Welcome
* Gender: Female Candidates Only
* Skills: Customer Relationship Management, Admissions, Sales, Lead Conversion, Counselling, CRM, MS Office, Communication