We are looking for a Customer Support Executive who will be responsible for handling customer queries, providing timely assistance, maintaining customer relationships, and ensuring a positive customer experience.
- Key ResponsibilitiesHandle customer queries through calls, WhatsApp, email, and other communication channels.
- Understand customer requirements and provide appropriate solutions.
- Follow up with customers and ensure timely resolution of queries.
- Maintain proper records of customer interactions and follow-ups.
- Coordinate with internal teams whenever required.
- Handle customer complaints professionally and ensure proper resolution.
- Provide information about company services, courses, and processes.
- Maintain a positive and professional relationship with customers.
- Achieve assigned customer support and follow-up targets.
Requirements
- Positive verbal and written communication skills.
- Good convincing and interpersonal skills.
- Basic knowledge of MS Office and computer applications.
- Ability to handle customers professionally.
- Good follow-up and problem-solving skills.
- Freshers with good communication skills can apply.
- Previous experience in customer support, telecalling, or customer service will be an advantage.
Preferred SkillsCustomer Handling | Communication Skills | Follow-up | Problem Solving | Telecalling | MS Office | WhatsApp Communication
📌 Customer Support Executive (Ahmedabad)
🏢 Us Accounting Coach Ho
📍 Ahmedabad
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