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Here’s a professional Job Description for a Back Office Team Leader:
Back Office Team Leader – Job DescriptionPosition: Back Office Team Leader
Department: Back Office / Team Leader
Experience: 0–1 years
Employment Type: Full-time/ part Time / Flexible Timimngs
Key Responsibilities:
- Manage and supervise the back-office team and daily operations.
- Allocate tasks to team members and ensure timely completion.
- Monitor team performance, productivity, and work quality.
- Maintain and update records, reports, databases, and documentation.
- Coordinate with HR, recruitment, sales, and other departments as required.
- Check data accuracy and ensure proper documentation.
- Prepare daily/weekly/monthly performance reports.
- Train and support team members to improve efficiency.
- Handle escalations and resolve operational issues.
- Ensure company processes and policies are followed.
Required Skills:
- Valuable communication and leadership skills.
- Strong knowledge of MS Excel, Word, and basic computer applications.
- Good organizational and time-management skills.
- Ability to manage a team and meet deadlines.
- Attention to detail and accuracy.
- Problem-solving and decision-making ability.
Key Performance Indicators (KPIs):
- Team productivity and target achievement.
- Accuracy of data and documentation.
- Timely completion of assigned tasks.
- Team attendance and discipline.
- Quality of reports and operational work.
📌 Back Office Executive (Kolkata)
🏢 MR Associates
📍 Kolkata
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