Job Description – Student Visa & Immigration CounsellorPosition: Student Visa & Immigration Counsellor
Company: Tanishka Overseas
Location: Ahmedabad
- Key Responsibilities:Handle daily candidate inquiries related to Student Visas, Work Permits, and Immigration services.
- Make regular follow-up calls to candidates and maintain proper communication.
- Collect and maintain candidates’ basic personal and application details.
- Explain available visa, immigration, and overseas education options to candidates.
- Provide professional candidate counselling based on their profile, eligibility, and requirements.
- Assist candidates with online application and form filling.
- Guide candidates regarding required documents such as Passport, PCC, PTE, educational and other supporting documents.
- Coordinate and assist with PTE test date bookings and other appointment bookings.
- Update candidate information, follow-ups, and application status in the CRM portal.
- Maintain accurate daily call reports, candidate records, follow-up reports, and inquiry status.
- Keep candidates informed about application progress, document requirements,
appointments, and other important updates.
- Follow up with prospective candidates regularly to convert inquiries into applications.
- Maintain professional relationships with candidates and provide timely assistance throughout the process.
- Skills & Requirements:Good communication and interpersonal skills.
- Robust counselling and convincing skills.
- Basic computer knowledge and ability to work with CRM portals and online forms.
- Good knowledge of MS Office/Google Workspace is an advantage.
- Ability to handle multiple candidate inquiries and follow-ups.
- Previous experience in student visa, immigration, overseas education, recruitment, or counselling will be preferred.
- Freshers with good communication skills may also apply.
- Key Performance Areas:Daily inquiry handling and follow-ups
- Candidate counselling and conversion
- Accurate CRM updates
- Daily reporting
- Application and document coordination
- Candidate satisfaction and timely communication