As a Freight Broker at our company, you will play a pivotal role in connecting shippers with carriers to ensure the efficient transportation of goods. You will be responsible for managing the end-to-end freight brokerage process, from sourcing and negotiating rates with carriers to coordinating and tracking shipments. Here are the key responsibilities of the role:
1. Carrier Management:
- Identify and establish relationships with reliable carriers, negotiating rates and terms.
- Continuously evaluate carrier performance based on service levels, reliability, and cost-effectiveness.
- Maintain a strong network of carriers to meet customer demand and ensure timely delivery.
2. Shipper Management:
- Build and maintain relationships with shippers, understanding their transportation needs and requirements.
- Coordinate shipment details, including pickup and delivery schedules, to meet customer expectations.
- Provide exceptional customer service,
addressing any concerns or issues promptly and professionally.
3. Freight Management:
- Source and secure freight from shippers, matching it with appropriate carriers.
- Negotiate rates and contracts with shippers and carriers to maximize profitability.
- Ensure compliance with applicable regulations, including documentation and insurance requirements.
4. Operations and Administration:
- Utilize freight brokerage software and tools to manage shipments and maintain accurate records.
- Track and monitor shipments to ensure on-time delivery and proactively address any delays or issues.
- Prepare and maintain necessary documentation, such as bills of lading, invoices, and insurance certificates.
Qualifications:
- Strong negotiation and communication skills.
- Excellent problem-solving abilities and attention to detail.
- Proficient in using transportation management systems or freight brokerage software.
- Familiarity with industry regulations and compliance requirements.
- Ability to work in a fast-paced and deadline-driven environment.
- High level of professionalism and customer service orientation.
📌 Sales Associate (Gurugram)
🏢 New Next Leap Support Services Private
📍 Gurugram
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