Job Description – Guest Relations Executive

Company: Montvale by MC Estates

Position: Guest Relations Executive

Industry: Real Estate

Location: Sector 140A, Noida

Employment Type: Full-Time

Job Summary

We are looking for a professional, well-groomed, and customer-oriented Guest Relations Executive to manage client interactions and ensure a welcoming and positive experience for all visitors. The candidate will act as the first point of contact for clients and coordinate closely with the sales and management teams.

Key Responsibilities

- Welcome and greet clients and visitors professionally.
- Handle client enquiries and provide accurate information about the company and projects.
- Coordinate with the sales team for client meetings and site visits.
- Maintain visitor and client records.
- Manage incoming calls and direct them to the appropriate team member.
- Schedule and coordinate meetings and appointments.
- Follow up with clients regarding visits and appointments when required.
- Ensure a smooth and comfortable experience for clients during their visit.
- Handle client concerns politely and coordinate with the relevant department for resolution.
- Maintain a professional and presentable reception/client area.




- Assist the sales team with basic client coordination and administrative activities.
- Maintain confidentiality of client and company information.

Candidate Requirements

- Graduate in any discipline.
- Excellent communication and interpersonal skills.
- Fluent in Hindi and English.
- Pleasant personality with a professional and well-groomed appearance.
- Strong customer-service and client-handling skills.
- Good telephone etiquette.
- Basic knowledge of MS Office and computer applications.
- Ability to multitask and work in a fast-paced environment.
- Prior experience in guest relations, front office, hospitality, customer service, or real estate will be preferred.
- Freshers with positive communication skills and a positive attitude may also apply.

Key Skills

Guest Relations | Customer Service | Client Handling | Communication | Front Office | Coordination | Telephone Etiquette | Relationship Management | MS Office

Compensation

Salary: As per experience and candidate profile.

Working Hours

10:00 AM – 7:00 PM

Tuesday to Sunday

Monday – Weekly Off

How to Apply

Contact: +91-(phone hidden)

Email: [email protected]

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