As part of the Jio 5G Experience Centre team, Associates play a crucial role in supporting the delivery of world-class demonstrations and ensuring a seamless visitor experience.
The role contributes to showcasing Jio’s technological leadership by assisting with visitor hosting, maintaining the Experience Centre environment, and supporting day-to-day operational and technical activities.
Education : Graduate
Key Responsibilities
1. Visitor Engagement Support
- Assist in welcoming and guiding VIPs, VVIPs, internal teams, and other stakeholders during visits.
- Coordinate basic walkthroughs and support senior team members during high-profile presentations and demonstrations.
2. Product Demonstration Assistance
- Support product demonstrations by preparing devices, applications, and content in advance.
- Stay informed about key product features, updates, and use cases to confidently address basic visitor queries.
3. Experience Centre Upkeep
- Ensure all demo zones, displays, and equipment are clean, functional, and visitor ready.
- Regularly verify that content screens, devices,
and accessories are updated and aligned with Jio’s branding guidelines.
4. Technical & Operational Support
- Assist with basic troubleshooting of devices, applications, and network elements used for demonstrations.
- Coordinate with technical teams for issue reporting, follow-ups, and minor setup activities.
5. Administrative & Coordination Tasks
- Support the team in scheduling visits and managing calendars.
- Assist with vendor/user coordination, material tracking, and other operational requirements as assigned by the Vertical Leaders of Jio Business P&C.;
Skills & Competencies
- Strong communication and presentation skills.
- Customer-centric approach with a qualified and courteous demeanour.
- Basic understanding of telecom/5G technology (training will be provided).
- Ability to multitask and perform effectively in a fast-paced environment.
- Strong teamwork and coordination abilities.