We are looking for a Customer Service Executive to handle customer queries, provide information, resolve customer concerns, and maintain good customer relationships. The candidate should have valuable communication skills, a positive attitude, and the ability to handle customers professionally.
Key Responsibilities:
- Handle customer calls and respond to queries.
- Provide information about company products and services.
- Understand customer requirements and provide suitable solutions.
- Handle and resolve customer complaints.
- Follow up with customers when required.
- Maintain customer details and call records.
- Coordinate with internal teams for issue resolution.
- Ensure customer satisfaction.
- Achieve assigned daily and monthly targets.
- Follow company policies and service standards.
Skills Required:
- Good communication skills.
- Basic computer knowledge.
- Good listening and problem-solving skills.
- Customer-friendly attitude.
- Ability to work with targets.
- Freshers and experienced candidates can apply.
📌 Customer Service Executive (Chennai)
🏢 PINAKA ENTERPRISES
📍 Chennai
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