- Source new business opportunities through inbound lead follow-up and outbound calls/emails.
- Understand customers’ needs and recommend suitable solutions.
- Qualify opportunities and secure online demonstrations/meetings with key decision-makers.
- Attend sales meetings and stay updated on product information, pricing, and contract terms.
- Stay informed about competing products, new technologies, and industry updates.
Recent Dealer Appointment
- Conduct outbound calls to potential dealers to schedule appointments for the sales team.
- Provide product information and resolve dealer queries effectively.
Sales Order Procurement
- Support the sales team by processing and verifying sales orders via phone.
- Ensure all required documents are complete and accurate for order fulfilment.
Sales Collections
- Follow up with customers for payment collection on recent sales transactions.
- Initiate outbound calls for timely recovery of outstanding payments.
- Maintain accurate records of all collection activities and dealer interactions.
- Collaborate with the sales team to resolve payment-related issues and develop debt recovery strategies.
Recruitment Calling
- Conduct telephonic screening of candidates as required.
- Coordinate interview scheduling and share role details with potential applicants.
Canva & Administrative Support
- Use Canva to create simple promotional materials or internal presentations.
- Assist in preparing reports and sales-related documents.
Preferred Candidate Profile
- 2–4 years of telesales experience in the B2B market, preferably in bank collections or sales support.
- Excellent verbal and written communication skills in English and Tamil.
- Must be multilingual (English/Tamil/Malayalam).
- Comfortable selling fertilizer products over the phone to dealers.
- Proven sales record, especially in selling premium fertilizer products (added advantage).
- Goal-oriented with strong focus on collection targets.
- Strong background in debt recovery, dealer appointment, and order processing.
- Strong listening, negotiation, and presentation skills.
- Ability to multitask, prioritise, and manage time effectively.
- Basic Canva design skills.
- Experience in sales / collections / recruitment calling