Company Overview INFINX Healthcare is a leading SaaS healthcare platform supporting revenue cycle management for providers and hospital systems. We leverage technology and automation to deliver cutting-edge solutions that enhance efficiency and improve patient outcomes while working closely with healthcare providers. Job Title: Senior Implementation Analyst Experience: 6 years Key Responsibilities: • Execute implementation activities across lifecycle phases • Collaborate with clients to understand business needs, define requirements, and ensure accurate system configurations and rule setups • Configure product modules based on client workflows and requirements • Validate configurations through UAT support and scenario testing and troubleshoot configuration issues during implementation and post go-live • Work with cross-functional teams including product, engineering, customer success, and support to drive smooth implementations • Identify and escalate risks,
resolve issues proactively, and communicate status updates to stakeholders regularly • Foster strong client relationships to support retention and identify opportunities for upselling or expansion Required Qualifications: • Bachelor’s degree in Healthcare, Business, IT, or related field • Hands-on experience in implementations of SaaS products, preferably in healthcare or healthtech sectors • Strong understanding of healthcare industry standards (HL7, FHIR, X12) • Strong communication and stakeholder management skills • Customer-focused mindset with a passion for delivering excellent service • Willingness to work overlapping time zones Preferred Qualifications: • Knowledge of clinical workflows and healthcare IT systems (EHR, EMR) If interested, Please share your resume to