Scope of Work Document

1. Role Profile Title: Workshop Supervisor Role

2. Date: 16 June 2026

3. Project Overview/Background:

The Workshop Supervisor is responsible for overseeing the day-to-day operations of the workshop, ensuring efficient workflow, maintaining a safe and organized environment, and upholding strict confidentiality standards. The successful candidate will lead a team of technicians, ensuring high-quality work, adherence to procedures, and continuous improvement.

1. Scope of Work/Services Required:

- Role Definition: Workshop Supervisor

- Key Responsibilities:

- Vehicle Handling and Preparation:

- Oversee the inspection and preparation of vehicles for various processes (e.g., maintenance, repair, modification).

- Ensure vehicles are properly secured and protected throughout the workshop.

- Verify vehicle identification and documentation upon arrival, ensuring accuracy and completeness.

- Workshop Tools and Equipment Maintenance:

- Supervise the maintenance, repair, and calibration of all workshop tools and equipment.

- Implement and maintain a preventative maintenance schedule to minimize downtime and ensure optimal performance and longevity of equipment.

- Manage the inventory of consumable supplies (e.g., lubricants, filters, calibration tools) for tools and equipment, ensuring adequate stock levels.

- Confidentiality Management:

- Implement and enforce strict confidentiality protocols for all vehicles and related information, adhering to company policies and legal requirements.

- Conduct regular confidentiality checks to identify and address potential vulnerabilities (e.g., access controls, data security).

- Maintain absolute confidentiality regarding vehicle specifications, modifications, performance data, and any other sensitive information.

- Faulty Vehicle Receipt and Management:

- Oversee the proper receipt, inspection, and documentation of faulty vehicles, ensuring accurate identification and tracking.

- Ensure accurate recording of vehicle defects, damages, and required repairs using standardized forms and systems.

- Coordinate with the Workshop Manager regarding repair prioritization based on factors such as urgency, resource availability, and customer requirements.

- Work Order Management:





- Assign work orders to technicians, ensuring equitable distribution based on skill level, workload, and specific task requirements.

- Monitor the progress of work orders, proactively identify any roadblocks or delays, and implement corrective actions.

- Verify the completion of work orders according to established quality standards, ensuring that all required tasks are completed and documented accurately.

- 5S Maintenance:

- Implement and maintain a 5S (Sort, Set in Order, Shine, Standardize, Sustain) program to ensure a clean, organized, and efficient workshop environment, promoting safety and productivity.

- Conduct regular 5S audits to assess compliance and identify areas for improvement, fostering a culture of continuous improvement.

- Implement corrective actions as needed based on audit findings, addressing any non-compliance or inefficiencies identified.

- Audit Support and Report Preparation:

- Support internal and external audits by providing relevant documentation, information, and access to workshop facilities, ensuring transparency and accountability.

- Prepare regular reports on shop floor activities, including work order completion rates, equipment utilization, confidentiality compliance metrics, and safety incidents.

- Analyze data from reports to identify trends, opportunities for improvement, and potential risks, providing actionable insights to the Workshop Manager.

- Vehicle Records Keeping and Documentation:

- Maintain accurate and complete records for all vehicles, including maintenance history, repair records, modifications, and confidentiality agreements, using a centralized system.

- Ensure proper documentation is submitted, stored, and readily accessible according to established procedures, complying with legal and regulatory requirements.

- Provide documentation support to other departments as needed,



such as providing vehicle history reports to sales or engineering.

- Team Leadership and Development:

- Provide guidance, training, and support to workshop technicians, fostering their skills and knowledge.

- Motivate and encourage teamwork within the workshop, promoting a positive and collaborative work environment.

- Conduct performance evaluations, provide constructive feedback, and identify opportunities for professional development for team members, supporting their career growth.

- Safety Compliance:

- Ensure compliance with all safety regulations and procedures, adhering to company policies and legal requirements.

- Conduct regular safety inspections to identify potential hazards and ensure a safe working environment.

- Promote a culture of safety awareness within the workshop through training, communication, and proactive hazard identification, minimizing the risk of accidents and injuries.

- Deliverables:

- Maintained workshop tools and equipment in optimal working condition.

- Implemented and enforced confidentiality protocols.

- Accurate documentation of faulty vehicles.

- Equitable distribution of work orders.

- A clean, organized, and efficient workshop setting adhering to 5S principles.

- Regular reports on shop floor activities.

- Complete and accurate vehicle records.

- A motivated and well-trained team of technicians.

- A protected working environment.

- Performance Metrics:

- Equipment uptime and availability.

- Number of confidentiality breaches (target: zero).

- Accuracy of fault diagnosis and repair documentation.

- Work order completion time.

- 5S audit scores.

- Report submission frequency and accuracy.

- Vehicle record accuracy and completeness.

- Technician performance improvement (measured by training completion and skill assessment).

- Number of safety incidents and near misses.

- Employee satisfaction within the workshop team.

- Working Hours: The Workshop Supervisor will work from 8 AM to 6 PM, Monday to Friday, with Saturday work as required based on operational needs.

- Reporting Structure: The Workshop Supervisor will report directly to the Engineering Manager.

Location

Natrax Madhya Pradesh - 1

📌 Workshop Supervisor (Pithampur)
🏢 Drivetech-ai
📍 Pithampur