Job Role

- Wi-Fi Installation & Network Technician

- Field Network Technician

- Install and configure Wi-Fi access points, routers, switches, and Customer Premises Equipment (CPE/ONT).

- Conduct site surveys to assess signal strength, dead zones, and network interference.

- Troubleshoot network dropouts, hardware failures, and low bandwidth issues at customer locations.

- Provide field-level technical support and resolve connectivity issues.

- Coordinate with customers and backend Network Operations Centers (NOC) to close service tickets.

- Perform field visits for installation, troubleshooting, and maintenance activities.

Key Responsibilities

- Install and configure Wi-Fi access points, routers, switches, and CPE/ONT devices.

- Perform site surveys and identify suitable locations for network equipment.

- Test Wi-Fi signal strength and identify dead zones.

- Check and troubleshoot network interference.





- Diagnose network connectivity and performance issues.

- Resolve network dropouts and low bandwidth problems.

- Identify hardware failures and replace or rectify faulty equipment.

- Coordinate with customers to understand and resolve technical issues.

- Work with the backend NOC team for ticket resolution and escalation.

- Update service status and close tickets after successful resolution.

- Follow technical and safety procedures during field operations.

Requirements

- Must have a bike for field visits.

- Willingness to travel to customer locations.

- Basic knowledge of Wi-Fi, routers, switches, and networking equipment.

- Valuable troubleshooting and problem-solving skills.

- Ability to coordinate effectively with customers and the NOC team.

📌 Wifi Engineer (Chennai)
🏢 JobTrade
📍 Chennai