WFM Real Time Analyst (Mumbai)

WFM Real Time Analyst (Mumbai)

02 Sep
|
Naukri e-Hire
|
Mumbai

02 Sep

Naukri e-Hire

Mumbai

Roles and Responsibilities :

- Monitor and analyze real-time workforce data to optimize staffing levels, reduce overtime, and improve customer satisfaction.

- Collaborate with team members to develop and implement effective scheduling strategies that meet business objectives.

- Provide exceptional customer service by responding promptly to inquiries from clients regarding their orders' status.

- Identify areas for process improvement and recommend changes to increase efficiency.

Job Requirements :

- 1-6 years of experience in Workforce Management (WFM) or related field.

- Robust understanding of Real-Time Analysis (RTA) principles and practices.

- Proficiency in using WFM software applications such as [insert specific system names].

📌 WFM Real Time Analyst (Mumbai)
🏢 Naukri e-Hire
📍 Mumbai

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