Walk-In Drive: Associate, AML/KYC Operations

Job Details

- Job Title: Associate, AML/KYC Operations
- Employment Type: Permanent, Full-Time
- Job Location: Gurugram, Haryana
- Experience Required: 6 months to 2 years
- Shift: Night Shift
- Working Days: 5 days a week
- Education: Any graduate
- Industry: Banking, Financial Services, Wealth Management
- Functional Area: AML, KYC, Client Onboarding, Loan Documentation, Banking Operations

Role Summary Incedo Technology is hiring detail-oriented professionals for the position of Associate, AML/KYC Operations. The role involves reviewing customer files, validating KYC and supporting documentation, coordinating client outreach, identifying compliance red flags, and ensuring adherence to organizational policies and service-level agreements. The ideal candidate should have relevant experience in AML, KYC, client onboarding, customer due diligence, or loan documentation, along with strong analytical, communication, and documentation skills.

The position requires working in a night shift from the Gurugram office.

Key Responsibilities

- Review customer and client files to verify accuracy, completeness, and compliance with applicable policies and procedures.
- Ensure all required KYC, AML, loan, and supporting documents are collected, validated, and correctly uploaded.
- Assess client legal structures and determine applicable Know Your Customer documentation requirements.
- Perform customer due diligence and support the identification of potential compliance risks.
- Identify AML/KYC red flags, documentation gaps, inconsistencies, or exceptions and escalate them to the appropriate stakeholders.
- Initiate and coordinate client outreach to obtain missing documents, clarifications, and additional information.
- Liaise with Middle Office and relevant Lines of Business regarding exceptions, exemptions, and documentation requirements.
- Act as a point of contact for process-related policies, procedures, and operational guidance.
- Support the communication and implementation of changes to AML/KYC policies and procedures.
- Meet assigned productivity, volume, accuracy, and quality targets within defined service-level agreements.
- Maintain accurate records of completed reviews, pending documentation, exceptions, and follow-up actions.
- Prepare and share progress reports with relevant internal stakeholders.
- Identify knowledge or training gaps and communicate them to the appropriate team members.




- Recommend and implement process improvements to enhance operational efficiency, quality, and accuracy.
- Use Microsoft Copilot, ChatGPT, and other AI-enabled productivity or analytical tools, where approved, to support operational efficiency and informed decision-making.
- Identify suitable opportunities for automation, process optimization, and digital transformation within financial services and wealth management operations.

These responsibilities are based on the customer-file review, policy implementation, client outreach, legal-hierarchy assessment, red-flag identification, SLA management, and process-efficiency requirements provided in the attached JD. Must-Have Skills and Experience

Domain and Technical Skills

- 6 months to 2 years of relevant experience in one or more of the following areas:
- Anti-Money Laundering

- Know Your Customer

- Customer Due Diligence

- Client Onboarding

- Loan Documentation

- Banking Operations

- Financial Services Operations
- Hands-on experience reviewing customer or client documentation.
- Knowledge of KYC documentation requirements and customer-file validation.
- Ability to check documentation for accuracy, completeness, and policy compliance.
- Understanding of AML/KYC red flags and escalation procedures.
- Experience coordinating with clients or internal teams for missing documentation and additional information.
- Ability to work with productivity, quality, and service-level agreement targets.
- Working knowledge of Microsoft Office applications.
- Willingness and ability to work in a night shift.
- Willingness to work from the Gurugram office.

The source JD specifies that prior AML, KYC, or loan-documentation experience is mandatory.

Behavioral Competencies

- Strong verbal and written communication skills.
- High attention to detail and documentation accuracy.
- Sound analytical and problem-solving abilities.
- Ability to identify issues and make timely escalations.
- Strong stakeholder and client-management skills.
- Ability to manage multiple cases and priorities.




- Commitment to meeting productivity and quality targets.
- Growth-oriented and continuous-improvement mindset.
- Ability to work effectively with internal stakeholders, clients, and cross-functional teams.
- Responsible handling of confidential customer and financial information.

Preferred Skills
- Exposure to banking, lending, wealth management, or financial services operations.
- Understanding of client legal structures and organizational hierarchies.
- Experience with client outreach and documentation follow-ups.
- Knowledge of risk-based customer due diligence and escalation processes.
- Exposure to process improvement, automation, or digital-transformation initiatives.
- Hands-on familiarity with Microsoft Copilot, ChatGPT, or other approved AI-enabled analytical platforms.
- Certification or training in Artificial Intelligence, Generative AI, Data Analytics, AML, KYC, or related areas.

AI tools, AI-first problem solving, automation, communication, and digital-transformation capabilities are identified as important or preferred competencies in the attached JD.

Educational Qualification

- Any graduate from a recognized university or institution.
- Candidates with a background in Commerce, Business Administration, Banking, Finance, Economics, or a related discipline may have an advantage.

The minimum educational requirement in the attached JD is MBA Finance graduate.

ATS Keywords

AML, Anti-Money Laundering, KYC, Know Your Customer, Customer Due Diligence, CDD, Client Due Diligence, Client Onboarding, Customer Onboarding, Loan Documentation, Customer File Review, KYC Documentation, Document Verification, Client Documentation, Client Outreach, Red Flag Identification, Compliance Operations, Policy and Procedures, Middle Office, Banking Operations, Financial Services, Wealth Management, Risk Operations, Exception Management, Quality Control, SLA Management, Process Improvement, Microsoft Copilot, Generative AI, Data Analytics, Automation, Night Shift, Gurugram Jobs.

What We Offer

- A permanent opportunity within a growth-oriented organization.
- A culture committed to personal and professional development.
- Exposure to AML/KYC, banking, financial services, and wealth management operations.
- Opportunities to contribute to process improvement, automation, and operational excellence.
- The prospect to work with a dynamic and international team in a collaborative professional environment.

HR Prince

📌 Walk-in || Wealth Management - AML/ KYC (Gurugram)
🏢 Incedo
📍 Gurugram