Urgent Hiring for O2C Collections - HCLTech - Chennai(Work from Office)

Walk-in Date: 3rd September 2026(Thursday)

Contact Person: Yuvapriya HR

Interview Timings: 9:30AM - 1:00PM

Venue: Tower 4, HCLTech ,ELCOT Sholinganallur, Chennai.

Designation: Senior Process Associate

No Of Positions: 10

Experience: 1-3 Years

Work Location: Chennai

Shift: US shift

Key Responsibilities:

- Manage complex and highprofile accounts using defined collection strategies
- Own and control aged receivables as per SLAs and performance metrics
- Implement and remove service stops as per process guidelines
- Review UMCC and onaccount payments in line with ICMP standards
- Identify potential writeoffs and support aged debt clearance
- Drive quarterly and monthly debt & cash target achievements
- Execute endtoend dunning processes and handle legal escalations
- Identify and support continuous process and system improvements
- Collaborate with administrators and team leads to close knowledge gaps.
- Ensure strict adherence to best in class collection standards.

Background & Qualifications:





- Minimum 1 year of experience in OTC Collections (Mandatory)

- Finance background preferred
- (B.Com / MBA Finance will be an advantage)
- Excellent verbal and written communication skills
- Willingness to work in night shifts
- Proven track record of meeting targets and SLAs
- Strong working knowledge of MS Office
- Customerfocused mindset with strong negotiation skills
- Analytical thinking and problemsolving capability
- Exposure to project methodology is a plus

- Role Specific Competencies
- Result driven and self -motivated

- Strong learning orientation
- Team player with the ability to work independently
- Adaptable and versatile in a dynamic work environment
- Excellent customer service and stakeholder management skills.

Note: Only candidates with OTC Collections experience are eligible

Immediate joiners or candidates with notice period of 30 days or less only. Others, please do not apply.

📌 Walk-in || Urgent Hiring For OTC Collections (Voice) - Chennai Location
🏢 HCLTech
📍 Chennai