- Guiding the clients to reach the clinics
- Resolving escalated customer complaints
- Facilitating effective communication between departments
- Answering incoming calls for customer queries
- Handling inquiries
- Providing customer service support
- Making outbound calls to prospective clients
- Calling them and fixing up appointments for their respective clinic locality
- Follow up with clients
Required Skills
Communication Skills for English with Kannada/Hindi with good speaking fluency.