Key Responsibilities

- Coordinate with the sales team to ensure smooth execution of daily sales activities.
- Prepare and maintain sales reports, order reports, customer reports, and performance MIS.
- Coordinate with customers regarding orders, quotations, invoices, payments, dispatches, and delivery status.
- Follow up with the sales team for pending orders, payments, customer requirements, and other action points.
- Coordinate with warehouse and logistics teams for timely order processing and dispatch.
- Monitor order status from order confirmation to final delivery.
- Prepare quotations, sales orders, invoices, and other sales-related documents.
- Maintain accurate customer and order records in Excel/Google Sheets/ERP/CRM.
- Track daily, weekly, and monthly sales performance against targets.
- Prepare MIS reports and sales dashboards for management.
- Coordinate with Accounts for payment follow-ups, outstanding payments, credit notes, and billing-related issues.
- Handle customer queries and ensure timely resolution by coordinating with the concerned departments.
- Maintain proper documentation of sales transactions and communications.




- Support the sales team in achieving monthly and quarterly targets.
- Identify pending activities and proactively follow up until closure.
- Assist management with sales data analysis and reporting.
- Ensure proper communication and coordination between internal departments.
- Perform other sales coordination and administrative activities as assigned by management.

Required Skills
- Excellent verbal and written communication skills.
- Strong follow-up and coordination skills.
- Valuable command of MS Excel, including:

- VLOOKUP/XLOOKUP

- Pivot Tables

- SUMIF/SUMIFS
- Filters & Sorting
- Basic formulas and data analysis
- Good knowledge of MS Office / Google Workspace.
- Experience with ERP, CRM, Shopify, or other sales management software will be an advantage.
- Strong organizational and time-management skills.
- Ability to manage multiple tasks and priorities.
- Good numerical and analytical ability.
- Strong attention to detail.
- Ability to work under pressure and meet deadlines.
- Professional and positive attitude.

📌 Walk-in || Sales Coordinator (New Delhi)
🏢 Swadeshi Ayurved
📍 New Delhi