Walk-In Process Trainer International Voice (Noida)

Walk-In Process Trainer International Voice (Noida)

02 Sep
|
TELUS Digital
|
Noida

02 Sep

TELUS Digital

Noida

Key Responsibilities:

- Deliver comprehensive process training programs to current hires and existing team members.

- Design, update, and enhance training modules in alignment with business processes.

- Conduct pre- and post-training assessments to measure learning effectiveness.

- Collaborate with operations and quality teams to identify training needs.

- Monitor trainee performance and provide coaching to improve proficiency.

- Maintain detailed training records, feedback, and progress reports.

- Ensure compliance with organizational and client-specific guidelines during training.

- Facilitate refresher sessions based on performance trends and quality insights.

Required Skills & Qualifications:

- Working as a process trainer in an international BPO for2-4 yr(s)

- Comfortable with 24*7 shifts

- Living or Ok to relocate in Noida(within 35 kms) of Company

- Must be a graduate

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📌 Walk-In Process Trainer International Voice (Noida)
🏢 TELUS Digital
📍 Noida

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