(JD)

Company: CAMSRep Insurance Repository & Services

Position: Executive - Customer service

Location: Turbhe, Navi Mumbai

Roles & Responsibilities

- Handle outbound renewal premium payment calls and provide correct information regarding policies.
- Motivate customers to pay the due renewal premium on time.
- Convince customers to revive their overdue or lapsed policies by explaining policy benefits.
- Meet the process target.
- Follow predefined scripts and processes to manage customer queries.
- Capture 100% of calling dispositions and customer feedback in the system.
- Adhere to quality parameters of the process and meet all the KPIs.
- Adhere to company guidelines and maintain a professional and courteous approach while dealing with customer calls.




- Collaborate with team members and highlight issues to meet service standards.
- Valuable communication skills in English and Hindi.

Education & Experience Requirements
- Any graduate.
- Less than 2 year of relevant experience in the insurance domain, or freshers from any industry are welcome to apply.

Walk-in Details
- Date: Monday to Friday
- Time: 10:00 AM to 1:00 PM
- Venue: CAMS Insurance Repository Services Ltd 501-502 ,5th Floor, Tower -C Arihant Aura, Opp Turbhe Raiway station, Navi Mumbai 400705

Contact
- Phone: (phone hidden)
- Email: [email protected]

📌 Walk-in || Executive - Customer Service (Navi Mumbai)
🏢 Computer Age Management Services (CAMS)
📍 Navi Mumbai