Job Role

- Partner Support Officer

- Coordinate with customers and address all their concerns.

- Provide timely support and assistance to customers.

- Keep customers happy and engaged with the platform.

- Re-engage inactive customers and encourage them to use the app for business.

- Handle customer queries through BPO, voice, and blended processes.

- Maintain positive customer relationships and ensure a positive customer experience.

Key Responsibilities

- Communicate with customers and understand their concerns and requirements.

- Resolve customer queries professionally and efficiently.

- Follow up with inactive customers and encourage them to resume using the app.

- Explain the platform's features and benefits to customers.





- Encourage customers to use the app for their business activities.

- Maintain regular communication to improve customer engagement.

- Handle voice and blended customer support processes.

- Maintain accurate customer information and follow company procedures.

Job Details

- Work Location: Mogappair West, Ambattur Industrial Estate, Chennai, Tamil Nadu, India.

- Department: Customer Support.

- Role / Category: Customer Support - BPO / Voice / Blended.

- Employment Type: Full Time.

- Shift: Day Shift.

📌 Voice & Non-Voice Call Center Agent (Chennai)
🏢 JobTrade
📍 Chennai