US Legal Case Manager – American Accent Required

Location: Mohali

Work Mode: Work from Office

Shift: 5:15 PM – 2:15 AM IST

Working Days: 5 days a week + 1 working Saturday per month

Joining: Immediate Joiners Preferred

Only apply- If you have Proper American Accent (Canadian/British Accent can also work)

About DNA Growth

DNA Growth is a leading professional services and outsourcing firm serving clients across the United States and other global markets. As part of our expanding Legal Process Outsourcing (LPO) practice, we are looking for a US Legal Case Manager to support leading US Personal Injury Law Firms.

The role requires someone with a robust legal background and an excellent, clear American accent , who can confidently communicate with US-based clients and manage cases throughout their lifecycle.

Key Responsibilities

- Manage assigned US Personal Injury cases throughout the case lifecycle.
- Act as a primary point of contact for US-based clients .
- Conduct client intake, follow-ups, case updates and regular communication.
- Collect, organize and maintain case-related documents and information.
- Coordinate with clients, healthcare providers and insurance companies.
- Track case deadlines, pending documentation, reminders and follow-ups.
- Maintain accurate case information in legal case management software.
- Assist with settlement, demand and other case-related documentation.
- Handle client concerns professionally and de-escalate difficult conversations.
- Escalate legal matters to supervising attorneys when required.




- Maintain strict confidentiality and follow client-specific processes and procedures.

Required Qualifications

- Excellent American accent – MANDATORY. (British/Canadian accent can also work)
- Strong spoken and written English with clear and confident communication.
- Law graduate / legal background preferred.
- Experience in US Legal Process, LPO, Personal Injury, Legal Case Management or related legal operations preferred but not compulsory.
- Prior experience communicating with US clients is highly desirable.
- Strong client-handling and interpersonal skills.
- Ability to manage multiple cases, deadlines and follow-ups simultaneously.
- Comfortable working US business hours.
- Proficient in Microsoft Office and Google Workspace.
- Experience with Clio, MyCase, Filevine, Litify, Needles, PracticePanther, Smokeball or similar legal software is an advantage.
- Immediate joiners or candidates with a short notice period preferred.

What We Offer

- Opportunity to work with leading US Personal Injury Law Firms .
- Structured training on US legal operations and case management.
- Exposure to international legal processes and legal technology.
- Career growth within a rapidly expanding LPO division.
- Competitive compensation and performance-based growth.
- Professional and collaborative work environment.

Key Requirement American Accent + US Client Communication

- If you have a strong American accent, legal experience, and are confident communicating with US clients, we would love to hear from you.

📌 US Legal Case Manager – American Accent Required (Sahibzada Ajit Singh Nagar)
🏢 DNA Growth
📍 Sahibzada Ajit Singh Nagar