- End Date27 Feb 2027
- Required Experience1 - 5 years
Basic Section
No. Of Position1
Grade11
LevelNA
Organisational
BUSINESSFinancial Services BUSINESS_UNIT-1Aditya Birla Capital Limited
BUSINESS_UNIT-2Aditya Birla Capital Limited
BUSINESS_UNIT-3Aditya Birla Capital Limited
DEPARTMENT-1Ops - Central Processing Unit
CountryIndia
StateMaharashtra
WorksiteSMC Square,Khopat Thane
Industry--
FunctionServices Operations
Skills
Skill
MIS Operation Loan Servicing
Minimum Qualification
Graduate
CERTIFICATION
No data available
Job Purpose:
- Execution of Cycle wise presentation on due date, maintain registration details of all LOB, Prepare debit files and send to bank for presentation. Work with bank and payment aggregator to track & trouble shoot failed transactions.
- Support audits by maintaining accurate records and adhering to compliance policies.
- Handle escalations and resolve customer issues where required.
- Prepare and publish daily/weekly MIS and dashboards of Presentation and registration
Key Result Areas: Key Result Areas Supporting Actions * Seamless Presentation Process * Ensure timely, accurate, and uninterrupted presentation of repayment mandates (e.g., NACH, e-Mandate, UPI AutoPay) to reduce bounce rates and improve recovery efficiency.
* MIS Management * Facilitate the timely and error-free distribution of MIS to all concerned departments * Stake holder management * Engage proactively with both internal and external stakeholders to ensure alignment and smooth coordination * Customer complaints * Maintain customer satisfaction by enforcing process discipline and prioritizing the resolution of customer issues
📌 TM-Repayment Management (Thane)
🏢 Aditya Birla Group
📍 Thane
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