Making international tickets and having idea about the destinations
Deriving hotel and other package rates from OTA's / offline supplier.
Handling day to day queries of the clients.
Finalisation of bookings and getting it passed on the clients.
After sales service.
Qualifications
Graduate or equivalent
Strong communication and interpersonal skills
Proficient in relevant computer applications and airline reservation systems and proficiency in google sheet.
Assist passengers with reservations, ticketing, and flight schedule inquiries and coordinate with Airlines.
additional Information
Job Title: Airline Ticketing Agent for International Flight.
Additional Responsibilities: Ticketing.
Work Workplace:
This role involves a significant amount of direct contact with customers and requires standing and walking for extended periods.
Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
Location: Kolkata
Employment Type: Full-time,
Excellent customer service skills to handle bookings, inquiries, complaints, and provide overall assistance to passengers. Detail-oriented to manage accurate ticketing and reservations, ensuring no errors in the booking process