Company Description Apna Insurance™ (Apna Insurance Broking Consultants India Pvt. Ltd.) is an IRDA-licensed insurance brokerage specializing in life, health, and general insurance advisory. Founded in 2001, the firm is guided by a leadership team with deep insurance domain expertise and robust industry experience.

The company is committed to representing clients’ interests, not those of insurance companies, providing unbiased and transparent guidance. Apna Insurance™ helps individuals and businesses assess risks, structure cost-efficient policies, and navigate insurer options with clarity. Its services span risk assessment, policy structuring, premium optimization, end-to-end servicing support, and claims assistance to ensure reliable, client-centric solutions.

Role Description This is a full-time, in office Telesales Representative role based in Bengaluru.

The Telesales

Representative will engage with prospective and existing clients over phone calls to explain insurance products, understand coverage needs, and recommend suitable solutions in line with the company’s client-first advisory approach. Daily responsibilities include making outbound calls, responding to inbound inquiries, handling follow-ups, and maintaining accurate records of conversations and sales activities in the CRM system. The role involves coordinating with internal teams for policy information, assisting clients with basic servicing queries,



and supporting the resolution of issues to enhance client satisfaction.

The Telesales

Representative is expected to meet defined sales targets ethically, adhere to regulatory guidelines, and participate in ongoing training to stay updated on products and processes.

Qualifications

- Strong Communication skills, including clear verbal articulation, active listening, and the ability to simplify insurance concepts for clients.
- Customer Service and Customer Support skills to handle inquiries, resolve concerns, and build long-term client relationships.
- Proven Sales skills, with the ability to convert leads, manage pipelines, and achieve targets while maintaining ethical and client-centric practices.
- Training experience or willingness to participate in product and process training to continuously improve performance and knowledge.
- Prior experience in telesales, call center operations, or financial services is preferred; exposure to insurance or broking is an advantage.
- Comfort with using CRM tools, basic computer applications, and maintaining accurate digital records.
- Ability to work in a structured, target-driven environment, with strong time management and organizational skills.
- Minimum educational qualification: high school diploma; a bachelor’s degree in business, finance, or a related field is beneficial.

📌 Telesales Representative (Bengaluru)
🏢 Apna Insurance™
📍 Bengaluru