Role Overview

We are looking for an energetic, results-driven Telecalling Executive to join our Health Insurance Sales team. In this role, you will connect with prospective customers via outbound/inbound calls, assess their healthcare coverage needs, explain insurance policy perks, and guide them through policy purchase. The ideal candidate possesses persuasive communication skills, strong objection-handling ability, and a customer-first approach.

Key Responsibilities

- Lead Outreach & Prospecting: Contact warm and cold leads generated through digital marketing campaigns, partner networks, and website inquiries.
- Needs Assessment: Understand customer family dynamics, medical history, budget, and coverage expectations to recommend suitable individual and family-floater health insurance plans.
- Product Presentation: Clearly explain policy features, inclusions, exclusions, waiting periods, network hospitals, copayment clauses, and cashless claim processes.
- Objection Handling & Closing:



Address customer concerns regarding premiums, claim settlement ratios, pre-existing diseases, and competitor comparisons to close policy sales.
- Documentation & Coordination: Assist clients in completing digital application forms, uploading KYC documents, and scheduling pre-policy medical checkups (if required).
- Pipeline & CRM Management: Maintain accurate records of call logs, pipeline stages, follow-up dates, and conversion statuses in the CRM.
- Target Achievement: Meet and exceed daily talk-time targets, connected-call quotas, and monthly/quarterly Gross Written Premium (GWP) milestones.
- Compliance & Ethics: Ensure all sales pitches adhere to IRDAI guidelines and fair disclosure practices without mis-selling or false promises.

Pay: ₹8,000.00 - ₹20,000.00 per month

Benefits

- Work from home

Work Location: Remote

📌 Telesales Executive (India)
🏢 Coverstore Solutions
📍 India