- Handle all incoming and outgoing calls in a prompt, polite, and professional manner.

- Transfer calls to the appropriate team members, deliver messages accurately, and respond to general inquiries about business hours, services, and location.

- Ensure all landline numbers are functional and report any issues to the Admin Department without delay.

- Cross-check CRM inquiries and accurately enter all client details within 30 minutes of receiving the inquiry.

- Greet visitors, clients, and candidates courteously, guide them to the appropriate department, and maintain the visitor logbook.

- Keep the reception area clean, organized, and presentable at all times.

- Support administrative tasks, assist current employees with documentation and joining formalities, and train new joiners on telephone etiquette and front desk procedures.

- Maintain daily reports accurately, ensure timely call follow-ups, and coordinate effectively with internal teams.

Pay: ₹13,000.00 - ₹16,000.00 per month

Benefits

- Health insurance

- Provident Fund

Work Location: In person

📌 Telephone Operator (Receptionist) (Pune)
🏢 TRAVIND Institute of Travel and Tourism Management India
📍 Pune