- Handle inbound and outbound calls to students and parents from company-generated leads.

- Understand students academic goals and recommend suitable preparation programs such as IPMAT, CLAT, CUET, BBA, Law, Hotel Management, Mass Communication, and other undergraduate entrance exams.

- Conduct effective telephonic counselling and explain course details, benefits, fee structure, batches, and admission process.

- Follow up regularly with prospective students and parents to drive lead conversion and admissions.

- Maintain accurate lead information, follow-ups, and conversion status in the CRM/MIS.

- Achieve assigned daily, weekly, and monthly admission and revenue targets.

- Handle objections related to fees, course selection, competition, timing, and other concerns professionally.

- Build strong relationships with students and parents throughout the counselling and admission process.

- Coordinate with academic and centre teams for demos, counselling sessions, enrolment, and onboarding.

- Generate references and explore opportunities for additional admissions through existing leads.

- Ensure timely follow-up on all assigned leads and maintain proper sales funnel discipline.

- Provide regular updates on lead status, conversions,



pending follow-ups, and revenue.

Candidate Profile

- Graduate in any discipline

- 1–3 years of experience in tele-sales, counselling, inside sales, education sales, or admissions.

- Freshers with excellent communication and convincing skills may also be considered.

- Strong English and Hindi communication skills.

- Good interpersonal, counselling, negotiation, and objection-handling skills.

- Target-oriented with a robust focus on sales conversion and revenue generation.

- Comfortable making a high volume of calls and following up consistently.

- Basic knowledge of CRM, MS Excel, and communication tools.

Skills:

- Excellent communication skills

- Analytical skills and attention to detail.

- An understanding of marketing trends.

- Creativity and an ability to produce innovative and original ideas.

- Tech and social media savvy.

Personal characteristics:

- Confident, Highly motivated and energetic

- Resourceful and problem solver

- Honest in terms of efforts and intent

- Should be a good team player

- Ability to multitask

- Self- Driven and result oriented

- Team working skills.

📌 Tele Counsellor (New Delhi)
🏢 International Institute Of Financial Markets
📍 New Delhi