We are looking for an experienced

Power Platform / Azure Support Engineer to support a key customer,

Ford , across platform administration, Azure infrastructure, DevOps, security, deployments, and production operations. The ideal candidate will have hands-on experience with

Microsoft Power Platform, Copilot Studio, Azure infrastructure, DevOps/release management, security administration, and production support .

Key Responsibilities Support environment provisioning, configuration, and administration across customer environments. Configure and administer

Microsoft Power Platform and Copilot Studio platforms. Provide operational support for

Azure infrastructure and related services. Support

DevOps activities and release management , including deployment and release coordination. Manage security and access administration , including user access and permissions. Perform monitoring and operational support to ensure platform availability and stability.

Execute deployments across development, testing, and production environments. Provide production support and incident resolution , including troubleshooting and root-cause analysis. Monitor and manage capacity, performance, and platform health .

Maintain accurate infrastructure and operational documentation . Support operational handover and ensure smooth transition of solutions into production support. Collaborate with engineering,



infrastructure, security, and business teams to resolve technical issues and maintain service reliability.

Required Skills & Experience Hands-on experience with

Microsoft Power Platform administration . Experience with

Microsoft Copilot Studio configuration and platform support. Strong experience supporting

Azure infrastructure and cloud environments . Experience with

DevOps and release management processes .

Experience managing deployments across multiple environments . Strong understanding of security, identity, access, and permissions administration .

Experience with production support, incident management, and troubleshooting .

Experience with monitoring, capacity management, and performance optimization . Strong documentation and operational handover experience. Good understanding of IT operations and enterprise support processes. Solid communication and stakeholder management skills.

Nice to Have Experience supporting large enterprise customers. Experience with

Azure DevOps . Knowledge of

Power Platform governance and administration . Experience with

Power Apps, Power Automate, Dataverse , or related Microsoft technologies. Knowledge of Azure monitoring and operational tools. Experience working in an

ITIL-based production support environment .

📌 Technical Security Consultant (Mumbai)
🏢 Astreya
📍 Mumbai