Technical Lead (Support & Operations) (Hyderabad)

Technical Lead (Support & Operations) (Hyderabad)

02 Sep
|
HCLTech
|
Hyderabad

02 Sep

HCLTech

Hyderabad

Hyderabad, Telangana

Job Summary

Job Summary

We are seeking an experienced Active Directory Specialist – Infrastructure &

- Hybrid Identity to manage and support enterprise Windows infrastructure and hybrid identity services. The ideal candidate should have robust expertise in Active Directory, Microsoft Entra ID (Azure AD), Microsoft Intune, Windows Server administration, PKI/ADCS, and PowerShell automation. The role involves supporting mission-critical infrastructure, implementing automation, driving infrastructure modernization, and ensuring high availability of enterprise identity services.

Key Responsibilities

Key Responsibilities

Administer and support enterprise Active Directory infrastructure, including Domain Controllers, Group Policy, DNS, DHCP, and RDS Licensing.

Manage Microsoft Entra ID (Azure AD), Microsoft Entra Connect (Azure AD Connect), and Hybrid Identity synchronization.

Configure, administer, and troubleshoot Microsoft Intune and Windows Autopilot.

Manage Windows Server environments, VMware infrastructure, and core Microsoft services.

Administer Active Directory Certificate Services (ADCS), PKI, and certificate lifecycle management.

Monitor and maintain DNS, DHCP, KMS, and enterprise identity services.

Develop and maintain PowerShell scripts to automate administrative and operational tasks.

Perform Active Directory health checks, replication monitoring, and infrastructure maintenance.

Support Windows Server upgrades, Active Directory migrations, and infrastructure modernization projects.

Perform server hardening, vulnerability remediation, patch management,



and security compliance activities.

Troubleshoot complex infrastructure issues and provide L2/L3 technical support.

Support disaster recovery, backup validation, and business continuity initiatives.

Work closely with application, security, networking, and cloud teams to implement infrastructure changes with minimal downtime.

Participate in change management, incident management, and problem management processes following ITIL best practices.

Skill Requirements

Required Skills

Identity &

- Infrastructure

Active Directory Administration

Microsoft Entra ID (Azure AD)

Microsoft Entra Connect (Azure AD Connect)

Hybrid Identity

Group Policy (GPO)

DNS &

- DHCP

Active Directory Certificate Services (ADCS)

PKI

LDAP / LDAPS

RDS Licensing

Windows Infrastructure

Windows Server 2016/2019/2022

VMware Administration

Windows Admin Center

KMS

Windows 10 &

- Windows 11 Administration

Endpoint Management

Microsoft Intune

Windows Autopilot

Endpoint Security

Group policy Troubleshooting

Automation &

- Security

PowerShell Scripting

Infrastructure Automation

Vulnerability Management

Server Hardening

Patch Management

Disaster Recovery

Infrastructure Monitoring

Cloud Technologies

Microsoft Azure

Amazon Web Services (AWS)

Tools

ServiceNow

Office 365

Other Requirements

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📌 Technical Lead (Support & Operations) (Hyderabad)
🏢 HCLTech
📍 Hyderabad

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