Process scope

Sourcing, screening, interview scheduling, offer and acceptance management, onboarding administration, offboarding transactions and the internship programme, temporary staff and interns, plus the Master Scheduler service for Leadership interview scheduling.

Role purpose To own end-to-end delivery of the talent acquisition activities— from requisition posting through to Day-1 readiness — at the agreed time-to-fill, quality and candidate experience standards, while operating the Master Scheduler service for senior interview scheduling.

Key responsibilities

- Own the requisition-to-onboard funnel, temporary staff and interns; hold the team to time-to-fill, offer accuracy and application completion targets.
- Operate and resource the Master Scheduler service for leadership interview scheduling, ensuring panel readiness and no scheduling failures on senior hires.
- Manage sourcing agency and vendor performance (contract staffing and search partners), including briefing quality, submission rates, cost and SLA adherence.
- Interview candidates and participate inn offer negotiations.
- Ensure offer generation, pre-hire checks and acceptance logging are executed accurately and within SLA, with correct approval authority evidenced on every offer.
- Own onboarding administration and Day-1 readiness co-ordination across IT, facilities, payroll and the hiring manager.
- Manage the internship programme cycle end to end — intake, conversion or extension intentions, reporting details and exit briefings — to the published calendar.
- Act as the escalation point for hiring managers and SBPs on stalled requisitions,



candidate issues and offer exceptions.
- Track and report recruitment funnel metrics, source effectiveness and SLA attainment; drive improvements in candidate drop-off and application completion.
- Protect candidate data privacy and ensure screening consent and evidence are correctly captured and retained.

Must-have skills and experience

- 10-12 years in recruitment operations or talent acquisition, including 2+ years leading a team or recruitment delivery pod.
- Proven delivery of volume hiring against formal time-to-fill and quality SLAs.
- Strong working knowledge of an ATS — Workday Recruiting preferred — including requisition, candidate and offer workflows.
- Experience managing recruitment agencies and contract staffing vendors against commercial and service terms.
- Sound understanding of offer construction, employment documentation and pre-employment screening requirements.
- Confident stakeholder management with hiring managers and HR business partners.
- Knowledge in handling roles for asset management, fund management and real estate companies in Singapore Region.
- Understanding of Singapore Labour and Recruitment Laws.
- Advanced Excel, Power BI and Power Automate experience

Valuable-to-have skills and experience

- Experience running a centralised interview scheduling or co-ordination service at scale.
- Employer branding, talent pool or candidate CRM experience.
- Campus, graduate or internship programme management.
- Exposure to work pass and immigration requirements for new hires.
- ATS implementation or recruitment process automation experience.

📌 Talent Acquisition - Team Lead (Chennai)
🏢 Tata Consultancy Services
📍 Chennai