COMPANY DESCRIPTION

FreJun is an AI-powered voice and telephony company building products that help businesses and developers automate and scale phone-based communication.

FreJun Dialer is our business calling platform integrated with CRMs and ATSs, used by sales, support, and recruitment teams.

Teler is FreJun's programmable voice and telephony infrastructure layer, providing developers and AI teams with APIs for call control, media streaming, number provisioning, and call handling. Teler enables companies building AI voice agents and communication products to put real phone calls behind their applications.

ROLE DESCRIPTION

This is a full-time role for a Strategic Partnerships Associate focused on Teler.

The role sits at the intersection of technology, partnerships, business development, and product. You will identify and develop partnerships with AI agent platforms, voice/LLM tooling companies, automation platforms, CRMs, IT services companies, and system integrators.

You will work with potential partners from the first conversation through technical evaluation, integration, onboarding, and ultimately their first production call.

This is a technical partnerships role and is NOT a conventional sales or generalist business development position.

MANDATORY TECHNICAL REQUIREMENT

Candidates must have a minimum of 1–2 years of genuine hands-on experience writing code or building a software product.

You must be able to demonstrate real software/product-building experience, such as:

- Production code or features that were shipped
- A software product you built and launched
- A startup/product you built or co-built

- Software integrations you developed
- Substantial open-source work
- Solutions/integration engineering involving actual coding

Pure Sales, SDR/BDR, Recruitment, Agency, Marketing, Account Management, or Generalist BD experience does not satisfy this requirement. Coursework, certificates, bootcamp projects, tutorial projects, or basic academic projects without meaningful ownership or real users will not be considered sufficient.

This is a hard screening filter. Candidates will be asked to provide evidence of something they have built and may be asked to explain it during the interview.

KEY RESPONSIBILITIES

Strategic Partnerships & Ecosystem Research

- Identify and research potential partners across AI, voice, automation, CRM, developer platforms, IT services, and system integrators.
- Understand each partner's product, customers, technical architecture, and existing voice/telephony stack.
- Evaluate technical fit, customer overlap, integration effort, and commercial potential.
- Build and maintain a prioritized partner pipeline.
- Track relevant ecosystem, competitor, and technology developments.

Partner Outreach & Discovery
- Own initial outreach through email, LinkedIn, developer communities, GitHub, events, and other relevant channels.
- Conduct personalized outreach based on an understanding of the partner's product.
- Run discovery calls with founders, CTOs, developers, product teams, and partnership teams.




- Understand technical requirements, current infrastructure, pain points, expected volumes, and business opportunities.
- Qualify opportunities and prepare structured briefs for senior conversations.

Technical Enablement & Integration
- Conduct Teler demos and technical walkthroughs for partner teams.
- Explain APIs, webhooks, call flows, media streaming, number provisioning, and integration architecture.
- Build small reference integrations, sample applications, Postman collections, and code snippets.
- Help partners integrate Teler into their products and workflows.
- Support partners from sandbox setup through their first successful test and production call.

Technical Troubleshooting
- Read logs and API responses and troubleshoot common integration issues.
- Reproduce problems using Postman, curl, browser DevTools, and other debugging tools.
- Identify whether issues originate from partner code, API configuration, network behaviour, or Teler.
- Provide Engineering with clear and reproducible technical reports when escalation is required.

Partner Growth
- Work with Sales and Pre-sales on partner-led customer opportunities.
- Support co-selling, referrals, joint launches, webinars, case studies, and marketplace listings.
- Help partners become self-sufficient in positioning and selling Teler.
- Track partner-sourced and partner-influenced opportunities.

Product Feedback
- Collect structured feedback from partners and communicate it to Product and Engineering.
- Identify recurring integration problems, documentation gaps, missing functionality, and technical friction.
- Help turn repeated partner problems into actionable product improvements.

QUALIFICATIONS

Mandatory

- 1–2 years minimum of hands-on coding or software/product-building experience.
- Experience building and shipping software used by real users.
- Ability to demonstrate a project, product, feature, or integration you personally built.
- Ability to write working code in at least one of Python, JavaScript/TypeScript, Go, Java, or PHP.
- Strong understanding of REST APIs and software integrations.
- Understanding of webhooks and event-driven workflows.
- Comfortable with Postman, curl, logs, and basic debugging.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication.
- Strong ownership and ability to work independently.

TECHNICAL KNOWLEDGE You should be comfortable with:
- REST APIs
- Authentication and HTTP status codes
- Webhooks and event-driven systems

- API errors and debugging

- Postman / curl

- Basic software architecture

- Software integrations
- Git and development workflows

An understanding of the following is highly valuable:
- SIP / VoIP





- DIDs and number provisioning

- Inbound and outbound calling

- Call control

- Media/audio streaming

- Latency and jitter
- AI voice-agent architecture
- STT → LLM → TTS

- Streaming interactions
- Barge-in and interruption handling

- Function/tool calling
- LLM, STT, and TTS APIs

Prior telephony experience is NOT mandatory. We will teach the telephony domain; we expect robust engineering judgement and the ability to learn quickly. NON-TECHNICAL SKILLS
- Strong written communication and documentation skills.
- Ability to communicate technical concepts to both developers and business stakeholders.
- Commercial and strategic thinking.
- Ability to identify partnerships with genuine business value.
- Strong research and analytical skills.
- Ownership and execution mindset.
- Ability to operate without a predefined playbook.
- Strong organization and follow-up discipline.

PREFERRED QUALIFICATIONS
- Experience with CPaaS, SIP/VoIP, IVR, contact-center software, or AI voice.
- Experience with LLM APIs, STT/TTS providers, or AI agent frameworks.
- Experience working with IT services companies or system integrators.
- Developer Relations or technical community experience.
- Open-source contributions.
- Experience with CRM/outreach tools.
- Technical writing or developer documentation experience.
- Experience working in an early-stage startup.

HOW SUCCESS WILL BE MEASURED
- Partners reaching their first production call.
- Partner-sourced and partner-influenced pipeline.
- Time from first conversation to first test and production call.
- Number and quality of qualified technical partner conversations.
- Technical calls handled without engineering support.
- Reference integrations and technical enablement assets delivered.
- Quality of partner feedback provided to Product.
- CRM accuracy and partnership pipeline hygiene.

WHY JOIN FREJUN
- Work at the intersection of AI, voice, telephony, and developer infrastructure.
- Work directly on Teler's partner ecosystem and distribution.
- Build a strategic partnerships function from the ground up.
- Work closely with founders, Product, Engineering, Sales, and Marketing.
- Gain exposure across technology, business development, product, and GTM.
- Strong future career paths across Partnerships, Solutions Engineering, Developer Relations, Product, and Technical BD.

ROLE DETAILS Position: Strategic Partnerships Associate — Teler

Department: Strategic Partnerships

Employment Type: Full-Time

Level: Associate / Early Career — Individual Contributor

Openings: 2

Focus Areas

1. AI / Platform Partnerships
2. IT Services / System Integrators

Location: Remote Experience: 1–2 Years Minimum Hands-On Coding / Software Product Building Experience

Reports To: Head of Partnerships

Fixed CTC: ₹6–10 LPA (Depends on experience)

Variable: Indicatively 10–20% of fixed CTC, linked to partner activation and partner-sourced pipeline

Apply here

https://frejun-app.notion.site/348f1d431dde81f89259c0c2adb04807?pvs=105

📌 Strategic Partnerships Associate (India)
🏢 FreJun
📍 India