Job Role

- Position: Store Manager / Outlet Manager

- Brand: Keventers

- Department: Restaurant / Hospitality / Tourism

- Employment Type: Full Time

- Manage daily store operations and ensure smooth functioning of the outlet.

- Achieve and exceed monthly sales and revenue targets.

- Monitor store expenses, wastage, inventory, and operational costs.

- Ensure high standards of customer service and customer satisfaction.

- Train, supervise, motivate, and manage store staff.

- Prepare staff schedules and ensure adequate manpower during peak hours.

- Maintain Keventers’ standards for product quality, presentation, hygiene, and service.

- Monitor inventory levels and coordinate timely replenishment of stock.

- Conduct regular stock checks and minimize wastage and pilferage.

- Ensure compliance with food safety, hygiene, and company policies.

- Handle customer complaints and resolve issues professionally.

- Monitor cash handling, billing, daily collections, and store closing procedures.

- Analyze daily and weekly sales reports and take corrective actions where required.

- Coordinate with operations, supply chain, and management teams.

- Ensure the store, equipment, and customer areas are clean and well maintained.





- Implement company promotions and ensure proper execution of marketing activities.

- Maintain accurate operational records and reports.

Key Responsibilities

Store Operations

- Oversee day-to-day outlet operations.

- Ensure smooth workflow and productive staff deployment.

- Maintain operational standards and company procedures.

- Ensure proper opening and closing procedures.

Sales & Revenue

- Achieve monthly sales and revenue targets.

- Monitor daily and weekly sales performance.

- Identify areas for improvement and implement corrective actions.

- Ensure proper execution of promotional and marketing activities.

Staff Management

- Recruit, train, supervise, and motivate store staff.

- Prepare staff schedules according to business requirements.

- Ensure adequate manpower during peak hours.

- Monitor staff performance and maintain discipline.

Inventory & Cost Control

- Monitor inventory levels and arrange timely replenishment.

- Conduct regular stock checks.

- Control wastage, pilferage, and operational expenses.

- Monitor store costs and take necessary corrective measures.

📌 Store Manager, St Thomas Mount (Chennai)
🏢 JobTrade
📍 Chennai