Role Overview We are looking for an experienced Store Manager to run day-to-day store operations and deliver a premium in-store experience. We prefer candidates with a background in FMCG, premium, or luxury retail , comfortable with high service standards and disciplined store execution.

Key Responsibilities Store Operations & P&L; • Own end-to-end store operations - opening/closing, stock availability, hygiene, and compliance.

- Own the store's P&L; - driving sales, controlling costs (shrinkage, wastage, manpower), and improving profitability.
- Ensure smooth POS operations and accurate billing/cash management. Team & Customer Experience • Lead, train, and manage the store team (Asst. Manager, VM/CX, Associates, Cashiers, Backstore staff).
- Ensure the store consistently meets visual merchandising and customer experience standards.




- Handle customer escalations and ensure high service quality on the floor. Inventory & Coordination • Coordinate with the mother DC/warehouse for stock replenishment and indenting.
- Monitor stock accuracy, minimize wastage, and manage inventory audits.

What We Are Looking For • 5-7 years of experience in retail store management , ideally in FMCG, premium, or luxury retail.

- Hands-on experience with POS systems and merchandising ; exposure to warehouse/stock operations is a plus.
- Robust people management and customer service orientation.
- Comfortable owning store-level P&L; and operational metrics.
- Willingness to work store hours, including weekends.

📌 Store Manager (Gurugram)
🏢 Dutrix Systems Private
📍 Gurugram