Job Summary:

The candidate should have strong hands-on experience with Dell Storage, Dell PowerStore / ME5 and NetApp ONTAP, HPE Storage, and others along with good knowledge of SAN/NAS environments.

Role & responsibilities:

- Manage and support enterprise storage platforms across multiple vendors, primarily Dell Storage and NetApp.
- Perform day-to-day administration and monitoring of Dell PowerStore, ME5/ME5212 and NetApp ONTAP environments.
- Monitor storage health, capacity, performance, alerts and overall infrastructure availability.
- Perform L2 troubleshooting for storage-related incidents and issues.
- Troubleshoot disk, controller, volume, LUN, connectivity, performance and capacity-related issues.
- Perform storage provisioning activities including LUN/volume creation, host mapping and access management.
- Monitor and troubleshoot SAN/NAS, FC and iSCSI connectivity.
- Troubleshoot and manage multipathing and host-to-storage connectivity issues.
- Monitor storage utilization and provide inputs for capacity planning and forecasting.
- Support storage availability and redundancy requirements.
- Assist with storage replication, snapshots and other data protection-related activities.
- Coordinate with Dell,



NetApp and other OEM technical support teams for incident resolution and complex troubleshooting.
- Raise and manage OEM support cases and ensure timely follow-up until closure.
- Assist with firmware, software/ONTAP upgrades and storage lifecycle activities.
- Support planned changes, infrastructure enhancements and technology refresh activities.
- Follow OEM-recommended best practices and customer-defined operational procedures.
- Maintain storage configuration records, incident details, activity reports and operational documentation.
- Participate in troubleshooting, change implementation and maintenance activities as required.
- Ensure smooth day-to-day operation of the storage workplace and timely escalation of critical issues.

Preferred candidate profile:

- Strong troubleshooting and analytical skills.
- Good communication and customer-handling skills.
- Ability to independently manage day-to-day storage operations.
- Ability to coordinate effectively with OEM/vendor technical teams.
- Willingness to work from the customer site in Noida.
- Ability to follow defined processes, runbooks and change-management procedures.

📌 StorageEngineer (Noida)
🏢 Terix Computer Service
📍 Noida