Specialist-Cloud & Infra Operations (Noida)

Specialist-Cloud & Infra Operations (Noida)

02 Sep
|
Birlasoft
|
Noida

02 Sep

Birlasoft

Noida

Area(s) of responsibility

Primary Skill:

- Excellent verbal communication skills (English)

- Experience in handling US customer over the phone.

- Desktop support experience

- ITIL framework knowledge

- Technical experience

1. Basic Java scripting knowledge.

2. L1 & L2 server support (Windows service starts, stops, restarts).

3. L2 IT Servicedesk support & Queue monitoring.

4. Code promotion and migration (DLL & Class files).

1. Autosys tool scheduling support and administration, hands-on experience in either one:

- 1. 1. CA WLA (Workload Automation)

2. BMC Control-M (Helix)

1. Cloud based infrastructure (IAAS) support awareness.

- Incident creation and handling using ITIL based ticketing tool.

- Active directory management.

- Team player.

📌 Specialist-Cloud & Infra Operations (Noida)
🏢 Birlasoft
📍 Noida

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