02 Sep
|
Tirumala Automotives
|
Shamshabad
02 Sep
Tirumala Automotives
Shamshabad
Key Responsibilities
- Manage the day-to-day operations of the showroom efficiently.
- Lead, motivate, train, and monitor the performance of the sales team.
- Achieve monthly, quarterly, and annual sales targets.
- Monitor daily enquiries, test rides/demonstrations, bookings, deliveries, and conversions.
- Ensure timely follow-up with prospective customers and improve conversion ratios.
- Maintain excellent customer service and ensure high customer satisfaction.
- Handle customer complaints and resolve escalations professionally and promptly.
- Monitor team attendance, discipline, grooming, and overall productivity.
- Conduct daily sales meetings and review individual and team performance.
- Prepare and submit daily, weekly, and monthly sales reports to management.
- Ensure proper maintenance of the showroom, vehicle display, branding, cleanliness, and overall ambience.
- Monitor stock availability and coordinate with relevant departments for vehicle allocation and deliveries.
- Ensure all sales documentation, customer records, and system updates are completed accurately and on time.
- Plan and execute local marketing activities, promotional campaigns,
and events to generate leads.
- Coordinate with Finance, Insurance, Registration, Service, and other departments to ensure a smooth customer experience.
- Analyze market trends, competitor activities, and customer feedback and share insights with management.
- Ensure compliance with company policies, processes, and standard operating procedures.
Desired Candidate Profile
- Graduate or equivalent qualification; MBA in Sales/Marketing will be an added advantage.
- Minimum 3–8 years of experience in automobile showroom operations, retail sales, or team management.
- Strong leadership and team-handling skills.
- Excellent communication, negotiation, and customer relationship management skills.
- Proven ability to achieve sales targets and improve team performance.
- Good knowledge of MS Excel, reporting, and dealership/CRM systems.
- Ability to handle pressure and work in a target-driven environment.
- Solid problem-solving and decision-making skills.
Work Location: In person
📌 Showroom Manager (Shamshabad)
🏢 Tirumala Automotives
📍 Shamshabad