Job Role

- Position: Front Office & Guest Services Executive

- Location: Chennai, Tamil Nadu

- Department: Restaurant / Hospitality / Tourism

- Role / Category: Front Office & Guest Services

- Employment Type: Full Time

- Shift: Rotational Shift, including Night Shift

- Handle front office and guest service operations.

- Welcome guests and provide skilled assistance throughout their stay.

- Manage guest requests, inquiries, and basic service requirements.

- Coordinate with relevant departments to ensure smooth guest services.

- Maintain accurate guest records and required documentation.

- Handle customer concerns professionally and escalate issues when necessary.

- Ensure a positive guest experience and maintain service standards.

Key Responsibilities

Front Office Operations

- Assist guests during check-in and check-out procedures.

- Provide information about hotel facilities, services, and policies.

- Maintain accurate guest records and front office documentation.

- Coordinate with housekeeping and other departments for guest requirements.

📌 Shift Manager, Chennai
🏢 JobTrade
📍 Chennai