Were Hiring | Settlement Operations – US Mortgage Domain
Location: Coimbatore
Work Mode: Work From Office (WFO)
Working Days: 5 Days a Week
Experience: Minimum 2+ Years
Notice Period: 0–30 Days
Domain: US Mortgage / Title & Settlement Operations
Open Positions
- Team Leader (TL): 2 Positions
- Assistant Manager: 2 Positions
- Manager: 1 Position
- Senior Manager: 2 Positions
Key Responsibilities
- Manage and oversee end-to-end US Mortgage Settlement Operations.
- Handle settlement, closing, title, and related mortgage processes.
- Ensure transactions are completed accurately within defined SLAs and quality standards.
- Review and resolve process-related issues, escalations, and exceptions.
- Monitor team productivity, quality, turnaround time, and operational KPIs.
- Coordinate with internal teams, clients, title companies, lenders, and other stakeholders.
- Identify process gaps and drive continuous improvement initiatives.
- Prepare and review MIS, operational reports,
and performance dashboards.
- Ensure adherence to client requirements, process guidelines, and compliance standards.
- Lead, mentor, and develop team members based on the role level.
Requirements
- Minimum 2+ years of relevant experience in US Mortgage Operations.
- Strong experience in Settlement / Closing / Title / Mortgage Operations.
- Positive understanding of the US Mortgage lifecycle and settlement process.
- Excellent communication and stakeholder-management skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Ability to manage targets, SLAs, quality, and productivity.
- Leadership and people-management experience required for TL / AM / Manager / Senior Manager roles.
- Candidates who can join within 0–30 days will be preferred.