Responsibility: Cooperate with regional sales and local distributor; improve the satisfaction of end-user
• Responsible for regional technical support (on-line or on-site), make sure the Maglumi system works properly, improve the satisfaction of distributor and end-user
• Promote the reagent parameters and improve the reagent consumption per analyzer
• Collect the Maglumi installation information, and establish relationship and follow up the reference customers
• Give service training to local engineers and establish relationship with engineers from different distributor, keep on guiding and improving their technical skills
• Apply reagent and spare parts for regional distributor and return the corresponding spare parts in time and follow up the complains
• Other tasks needed from Snibe
Requirements: More than 5 years' experience worked in IVD area, have robust technical skills, ability to work independently and perform well under pressure; Immunoassay experience is more preferred Able to use English as working language.
Work location: Hyderabad or Shimla
📌 Service engineer—Pan India (Bharari)
🏢 Snibe
📍 Bharari
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